Last Updated: January 11, 2025
QuickBite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application ("App") and related services.
1. Information We Collect
a) Information You Provide
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Information: Dietary preferences, food allergies, and profile picture
- Order Information: Delivery address, order history, and payment details
- Communications: Messages you send to us or to Shops through the App
b) Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, pages viewed, time spent on App, order patterns
- Camera Access: Only when you scan QR codes for dine-in table ordering
- Push Notification Token: For sending order status updates via Firebase Cloud Messaging
2. How We Use Your Information
- To provide and maintain the App services
- To process and fulfill your food orders (dine-in and takeaway)
- To personalize your experience and provide AI-powered food recommendations
- To send push notifications about order status updates
- To generate and store invoices for your orders
- To maintain your favorites and meal history
- To improve our services and develop new features
- To detect, prevent, and address fraud and security issues
3. How We Share Your Information
- Shops/Restaurants: To process and fulfill your orders
- Service Providers: Third-party companies that help us operate the App
- Legal Requirements: When required by law or court order
We do NOT sell your personal information to third parties.
4. Data Security
- HTTPS encryption for all API communications
- SSL/TLS certificate validation
- Secure password hashing (never stored in plain text)
- Access controls and authentication tokens
- Secure cloud infrastructure (Render.com, Neon PostgreSQL)
5. Your Rights
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
6. Third-Party Services
- Firebase: Push notifications and analytics
- Hugging Face: AI-powered food recommendations
- Render.com: API hosting
- Neon PostgreSQL: Secure data storage
7. Children's Privacy
QuickBite is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the App with an updated "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: jawwad.aamir810@gmail.com
Address: QuickBite Technologies, Pakistan